Who is AngelTrax?
AngelTrax is a leader in mobile safety, security and surveillance for student transportation, mass transit, fleet, locomotive and waste management industries. AngelTrax drives the market with state-of-the-art products, including Vulcan™ Series MDVRs and MNVRs with patented Hybrid Component™ technology, IP cameras, high-definition cameras, 360-degree camera systems, driver behavior with AI, stop arm photo enforcement, live view and live tracking. AngelTrax is a CJIS-compliant organization with a SOC 2 Type II-compliant data center for data security.
Leading. Innovating. Connecting.
Our Mission
The mission of AngelTrax is to be the leading provider of mobile video surveillance, understanding the needs of our customers, while continuing to have the forethought to pioneer new technology that will also meet the future needs of our customers. Built on a foundation as a team, we challenge the industry by communicating the reliability of our superior service, innovative and unparalleled products, price, and quality. The purpose of AngelTrax, along with the joint effort of all our employees, is to share the credence that we will match our elite products with the highest integrity, sustaining an unmatched product, which is the foundation of our success and the basis of our core principle.
Our Core Values
- Diligently building strong relationships and mutual understanding with our customers
- Continually developing innovative products to increase transportation safety
- Consistently providing a work environment of safety, trust and respect
- Constantly seeking opportunities for corporate growth
- Relentlessly responding with integrity in all endeavors
Global Impact
Innovators In Our Field
Customer Satisfaction
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What Our Customers Say
Over the years, AngelTrax has consistently delivered exceptional products, dependable performance and outstanding customer service that have greatly supported our operations. The quality and reliability of their camera systems have enhanced our ability to maintain safety, security and accountability across our fleet. Their equipment performs exactly as promised, and the durability and clarity of their technology have exceeded our expectations.
AngelTrax delivers an outstanding experience across sales and installation, offering products and services that exceed expectations. Regarding installation, the professionalism and efficiency of AngelTrax technicians truly stand out. They work diligently to ensure the installation is completed correctly and on time. Overall, the combination of excellent customer service, high-quality products and skilled installation make AngelTrax a top choice for anyone seeking reliable solutions in safety, security and surveillance.
It is clear that AngelTrax takes public safety seriously. The program and technology that they have set up is simply fantastic. The additional cameras that we wanted in order to show our judges and the public how bad the problem truly is demonstrates how AngelTrax adapts to safety and security. AngelTrax has never sent us a violation yet that made us think that this program was about anything other than the safety of children.
AngelTrax has demonstrated a high level of integrity in all aspects of the program. They are able to easily improve processes as needed. The program continues to evolve to meet the needs of our district and ensure safety and security (are) at the forefront.
AngelTrax provides the Santa Rosa County District Schools with the school bus stop-arm camera enforcement system that includes providing equipment, servicing the equipment, reviewing and processing potential violations to our Sheriff's Office, printing and mailing approved violations and processes uniform traffic citations (UTCs) for our Sheriff's Office for the violations that have not been resolved. They have provided extensive training and support to the school district personnel and sheriff's deputies on the use of the system and throughout the implementation of the program.
Under our School Bus and Student Safety Initiative, Baltimore County Public Schools has contracted with AngelTrax to provide photographic and video evidence packets for enforcement of vehicles that disregard school bus flashing stop lights. In addition, AngelTrax has provided a full suite of interior cameras for live view and video archiving. For full implementation and operation of this program, AngelTrax also works directly with Baltimore County Police for violation issuance and Baltimore Government for
I wanted to reach out to let you know that I have all of the camera equipment installed, and (we) are very happy with the system so far. I'm very happy with not having to fill out paperwork to get something replaced. You told me when we had our meeting that we would not have to wait and you proved yourself right. Thanks so much.
AngelTrax has been a great partner with Sonny Merryman Inc. and our customers. The AngelTrax product is the latest in modern technology, and they stand behind their product. The staff are always very friendly and eager to help solve any problem you may have, and the warranty process is one of the easiest and quickest in the business. Example: You simply reach out to the AngelTrax Technical Service department with your issue and if the product requires a replacement to repair the issue, one is issued at that point and shipped directly to the customer via ground shipping
AngelTrax has met all our expectations in performance. The video quality is amazing and the audio quality is great. The software offers all the options you could wish for and allows for fast and accurate video review. The customer service has been top notch. (We) never have to wait for assistance and always have a team ready to help solve the problem. Everyone I have worked with, sales, customer service, and engineers, have been the best experience I have had with any company in support. They are on top of making sure their customers are taken care of.
Just wanted to pass along a thank you! I called tech support earlier due to a camera not working…(The technician) was able to help pinpoint our issue (no power) and I just wanted to say I appreciated the time he took to help explain to me what I should be looking for. I have been pleased in every dealing we have had with AngelTrax!
AngelTrax video monitoring is tremendously beneficial to review what happened and determine fault. It speeds up our ability to investigate incidents that, without video evidence, may have been difficult to determine fault. The front-facing and driver compartment cameras provide high-definition video and sound that is a core part of our incident investigation process. The cameras in the student section of the bus help us investigate what happened when there (has been) a student or driver behavioral incident. Without AngelTrax video monitoring, we would be stuck in a he said, she said situation. With AngelTrax, we know what happened.
Southern Coaches has been using the AngelTrax system for over three years and we are totally pleased with all aspects of their product. The sales team worked with us on customizing our needs and worked closely with installation, training and excellent customer service when we need assistance. Very seldom do we have issues, but when we do they are very prompt in evaluating the problem and fixing the problem. Their tech people are very easy to work with and are attentive to your problems and also keep you updated on the progress of the repair.
We purchased our video recording system with audio last year in 2018. We are very pleased with the operation of the system. We were able to download “just in time” viewing of OBVSS video from buses to the PC in the manager's office. Installation of our system went very smooth. The system has been very beneficial for MTS and the City of Marion in terms of driver and passenger conduct. In July last year we had a bus involved accident with passenger injuries, which was a non-chargeable accident.
We've been extremely pleased with the superior level of customer service we receive from AngelTrax as well. Always responsive and always courteous, our AngelTrax representatives make SporTran feel like a priority.
We have found the AngelTrax camera system to be very reliable and the warranty fulfillment unmatched in the industry. We receive high quality video and audio recordings. The AngelTrax system is easy to use for our Maintenance and Operations staff and saves our staff valuable time and effort.
The first year and summer peak season using the AngelTrax (system) was an overall success. We had 43 requests for review from Police, Transportation Management and Supervision, and several from myself as Manager in Transportation utilized the system to investigate several complaints.
As long as I am in my current position at Mid-Ohio Valley Transit Authority, we will use AngelTrax products in our buses, the performance and dependability of your products are what separates your systems from the others. My safety department depends on these systems in our buses to provide the missing pieces of the event puzzle as we are investigating it, having court ready files is a plus for any investigator.
I emailed tech support this morning with some questions about the new Vulcan drives and Pro 8. Within two minutes of the email being sent, (an AngelTrax technician) called my office, answered all of my questions, and told me to have a great day. Awesome job! Thanks AngelTrax!
The (Vulcan Series) system is working great and the support has been superb. Congrats to AngelTrax on a job well done. I do believe we have formed a very long lasting partnership.
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