Position Information

Location: Dothan, AL

Department: Technical Support

To apply for this position or request more information, email us at careers@angeltrax.com.

Responsibilities

• Work with professional individuals on products specific to the transportation industry for school buses, mass transit trains and buses, law enforcement vehicles, and locomotives.
• Troubleshoot customer issues with products and software.
• Assist with customer returns.
• Communicate effectively with customers to diagnose the problem in a timely manner.
• Communicate with other internal departments to handle the customer's technical needs.
• Be self-motivated, punctual, professional and dependable.

Experience/Skills Preferred

• Help Desk Support with IT experience.
• High school or equivalent.

Job Type

Full-time, on-site (no remote work or travel)

Schedule

• 8 hour shift
• Monday through Friday
• 8AM to 5PM

Benefits

• 401(k) and profit-sharing plan
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off(PTO)
• Competitive Pay
• Holiday Pay
• Paid training and development

Background Investigation Statement

Prior to hiring, the final candidate(s) must successfully pass a pre-employement background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.